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Warranty

Here at Busy Bee Tools, we stand behind every product we sell.

Busy Bee Tools warrants every product to be free from defect in material and agrees to correct such defects where applicable.

This is Busy Bee Tools sole written warranty and supersedes any other written warranty that may be found with our products. Our web site contains the most up to date and relevant information and we use this portion of our site to amend or improve any information on warranties and return policies.

This warranty* covers one year for parts (unless specified otherwise, i.e. our 2 and 3 year warranties) and 90 days labor to the original purchaser from the date of purchase. Parts repair carries a 30 day warranty. However this warranty does not apply to defects arising directly or indirectly from misuse, abuse, improper installation or assembly, negligence, accidents, repairs or alterations or lack of maintenance.

All warranty claims are subject to inspection of such products or part thereof and we reserve the right to inspect the returned item before a replacement, repair or a refund is issued (which is done at our discretion). Warranties do not apply to consumable products such as blades, belts, cutters, chisels, punches, etc. Craftex & Craftex CX Series machines are warrantied by Busy Bee Tools. In order to receive warranty work on a machine, that machine must be brought into one of our Busy Bee Tools location for inspection and possible warranty service.

We do not reimburse for third party repairs or any expenses related to repairs, moving of machinery in any manner. In no event shall Busy Bee Tools liability under this warranty exceed the purchase price paid for the product, regardless of timelines. Any legal actions brought against Busy Bee Tools shall be taken up in an Ontario court of law. Busy Bee Tools is in no way liable for injuries, death or accidents to persons or property resulting in the use of our machinery, whether incidental or contingent. Warranties and return policies for some manufacturers such as DeWalt, Delta/Porter Cable,Bosch, Makita, Triton, CarveWright, Hitachi etc supersede the regular Busy Bee Tools warranty/return policy and are generally handled by the manufacturer directly. This applies to any products that do not fall under Craftex, Craftex CX Series and Busy Bee Tools house branded products. For more information on Customer Service and warranty, please call our Customer Service line at (905) 738-5115.

 

*Exceptions

Warranties and return policies for some manufacturers such as DeWalt, Delta/Porter Cable,Bosch, Makita, Triton, CarveWright, Hitachi etc supersede the regular Busy Bee Tools warranty/return policy and are generally handled by the manufacturer directly.

For more details on warranties and returns on these items, please see staff or product manuals for details

We shall in no event be liable for injuries, accidental or otherwise death to person or damage to property or for incidental contingent, special or consequential damages arising from the use of our products.

Return Policy

To return an item for refund, exchange or store credit, bring your item & original receipt within 30 days from the date of purchase to your local Busy Bee Tools except for exempt items listed below. For any returns, item must be unopened & in original packaging.

Return Policy

To return an item for refund, exchange or store credit, bring your item & original receipt within 30 days from the date of purchase to your local Busy Bee Tools except for exempt items listed below. For any returns, item must be unopened & in original packaging.

Exempt items from return policy.

Consumables, sandpaper, blades, router bits & shaper cutters books, magazines, DVD's & special orders, discontinued & inactive items.

Click here for details on the Return Policy

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