Frequently Asked Questions
How do I use Paybright Financing at my local Busy Bee Tools store?
Choose the store you would like to purchase/pick up in. You can either apply online or apply when you’re at the store on your Smartphone. To apply online for a specific store, click here to chose your store. NOTE – If you choose our Edmonton location as an example, your Paybright financing will only work in our Edmonton store and would not work at our Calgary store. To apply when you are at the store, you will scan a QR code at the store on your smart phone and apply over your phone for immediate use.
What if I’m at the store but don’t have a smartphone? Can I call Paybright to get approved?
In order to get approved through Paybright while at our store, you will need a smart phone to complete the application process. At this time, there is no backup solution.
If I apply in store, can I make a purchase the same day?
Yes, once you are approved, you will immediately get a Virtual Visa Card which you can use right away.
I don’t live close to a Busy Bee Tools and want to purchase a machine and have it shipped to me. How would I do this?
Place your order online and choose the shipping option “Heavy Order over 30KG a member of our Busy Bee team will contact you to discuss the shipping charges”. Once a member of our team confirms your shipping cost and you want to proceed with the purchase, you can click here to apply for Paybright financing. Apply for your desired amount and call us back at 1-800-461-2879 and we will process your order for you with your Virtual Visa Card.
Are there any penalties if I pay the financing off early?
No, you can pay off the loan in full or make additional payments at any time without any penalty.
Can I use the Virtual Visa Card anywhere else?
No, the Virtual Visa Card is good for use at the location you applied for only or 24 hours after approval. If the card expires you can call Paybright to have it reactivated up to 3 times.
Who owns the machine/purchase? Me or Paybright?
You own the machine, PayBright financing is open and unsecured. If you are unsure about this or have more questions, call Paybright at 877.276.2780
If I buy machinery/tools via Paybright financing, does if effect the warranty?
No – our warranty would apply exactly the same as any other purchase
How do returns work if I paid with Paybright?
Purchases made using PayBright financing are subject to Busy Bee Tools standard return policy . Any returns will be processed by Busy Bee Tools, and your PayBright loan balance will be reduced or cancelled accordingly. If you have already made monthly payments, those will be refunded to you by PayBright.
How do I track my payments, change banking info, prepay with Paybright etc?
You will be given a unique customer portal to do all of the above on Paybright’s website
Who can apply for Paybright financing?
PayBright is available to Canadian residents above the age of majority, which is 18 or 19, depending on your province.
Are there any limits for purchases with Paybright?
Paybright financing is available for orders between $500 and $15,000.
I was not able to complete my Paybright application? What happened?
Unfortunately, PayBright is not able to provide payment plans to every applicant. This could be due to the information on your credit file, or because PayBright was not able to verify your identity or your payment method. For further information, please contact PayBright .
What is Paybrights phone number?
877.276.2780 Monday-Friday from 9am-7pm EST, and Saturday-Sunday from 10am-6pm EST