null

Return Policy

For the health and safety of our staff and other customers, we have temporarily suspended returns on non critical items until June 1st. Our staff is here to help you and ensure that you will be taken care of! For more questions about how we’re handling returns, call your local store or speak with our Customer Service Department at our head office by calling 905-738-5115 x 6506

30 DAY NO-HASSLE RETURN.
Except Exempt Items

  • Return any item within 30 days for a full refund or store credit.
  • Original receipt required
  • Item must be unopened & in the original packaging
  • Refund by way of original payment only
  • If item is opened, 15% minimum restocking fee will apply

Manufactures RETURN and WARRANTY supersedes Busy Bee Tools policy.

AFTER 30 DAYS & UP TO 90 DAYS. Except Exempt Items

  • In-store credit only NO Refunds
  • Item must be unused & is subject to inspection
  • Item must still be active (no returns on discontinued or inactive items)
  • Minimum 15% restocking charge applies
  • In-store credit only NO Refunds

Manufactures RETURN and WARRANTY supersedes Busy Bee Tools policy.

After 90 Days - No returns, Refunds or Store Credit.

There are no returns, refunds or store credit given after 90 days

Exempt Items from Return Policy

No refunds or in-store credits on the following:

  • Special orders
  • Books
  • Magazines
  • DVDs
  • Used Items
  • Consumables Sandpaper, blades, router bits (see router bit warranty below)

SPECIAL ORDERS

All special orders carry a non-refundable deposit of 20% or more. If a customer places a special order and then cancels the order, we will retain the full amount of the deposit.
There are no returns on special orders.

ROUTER BIT & SHAPER CUTTER WARRANTY

Limited Lifetime Warranty applies ONLY to manufacturing defects and does not cover wear & tear.

©Busy Bee Tools

WHY SHOP WITH US
QUALITY STAFF
ESTABLISHED 1976
100% CANADIAN
ACROSS CANADA
BUY & SELL DIRECT
Crown Lubricants
DeWalt
Stanley